Privacy Policy

Satori bv values your privacy.

We believe that the protection of customer privacy is essential and, where we process your personal data, we do so in accordance with the applicable legal provisions.

This page describes the policy applied on the website of Satori bv regarding privacy as well as the processing of all information collected during or as a result of your visit to this website.

We therefore kindly invite you to read this privacy statement carefully and take note of its contents. Possible future adjustments cannot be ruled out. Accordingly, we ask that you periodically read this privacy statement to be informed of any such changes.


Satori bv acts as the controller of your personal data as reflected in this privacy statement.

Contact details
Satori bv
Sparrenhofstraat 147
9100 Sint-Niklaas

0496 38 57 26


The data is also processed by a processor appointed by us: none

Personal data we process

We process personal data of natural persons with whom it has, has had or wishes to have in the future a direct or indirect relationship. Thus, it involves personal data of both current and potential clients and/or current or potential suppliers.

We may combine the information we have collected from you with information obtained from other sources. This allows us to improve the overall accuracy and completeness of the information and to better tailor our interactions with you.

The purpose and basis on which we process personal data

We process your personal data for the following purposes:


We collect personal data in order to provide the requested services to you and for the smooth processing of your request, such as making an offer or conducting correspondence.

For example, we collect identifying information such as your name, address, telephone number, e-mail address, bank account and VAT number.

This processing of personal data is necessary for the performance of our agreement with the customer.


We process personal data in order to maintain our accounting and billing records. This includes identification information and billing information.

This processing belongs on the one hand to the legitimate interest of Satori bv, in particular the ability to keep our records and obtain payment for the services provided by us, and on the other hand to the necessity for performance of the agreement with the client.


If you are a customer, we will use your contact information to inquire about the operation of our products and services and possibly offer new products or services that we believe may be of interest to you. Sending these types of mailings to our customers is part of our legitimate interest. It is in both your and our interest to keep our customers informed of our activities and new services.

Subject to your consent, we collect your contact information for the purpose of sending newsletters or information relating to activities and other matters that may concern you. Thanks to this data, we can electronically send you commercial information about new services/products, promotions, benefits, etc.

Sharing the data with third parties

We share your personal information with your consent, as necessary to complete a transaction or deliver a product you have requested and if we are required to do so by law.

When you provide payment information to make a purchase, we will share payment information with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.

Your personal information will not be sold or transmitted to third parties, nor disclosed. Your data will not be transferred to organizations in countries outside the European Union.

Your personal data will be kept in our mailing system : Mailchimp.

Finally, and subject to your prior express agreement, we may disclose your personal data to suppliers contractually bound to us that offer services or products that may be of interest to you.

You may withdraw your consent at any time.

Your rights regarding the data we collect

You have various rights regarding the personal data we process.


You have the right to obtain confirmation regarding the personal data processed and to request a copy of the personal data Satori bv holds about you free of charge.


You have the right to have your personal data updated or any erroneous personal data corrected or completed.


You have the right to have your personal data deleted. You hereby acknowledge that if you request the deletion of personal data, certain services may not be provided.
You may also request to restrict the processing of your personal data.


You always have the right to oppose the use of your personal data. However, you must justify this request.
You can also expressly oppose the processing of your personal data for purposes of direct marketing; you do not have to provide a motivation for this.


You have the right to obtain your personal data processed by us in a structured, common and machine-readable form. You also have the right to have these data transferred to other data controllers.


You have the right to withdraw your consent to the processing of your personal data at any time (provided that the processing is based on your consent).


You also have the right to complain to the Data Protection Authority:

Privacy Protection Commission.
Printing Press Street 35
Tel. 02/274.48.00
Fax. 02/274.48.35

If you wish to exercise the above rights, please contact Satori bv, Sparrenhofstraat 147, 9100 Sint-Niklaas 39, . Before fulfilling your request, we may ask you to present proof of identity.

If appropriate, you can also check your account on our website and mailing list.

Period of retention of your data

Your data obtained through the contact form of our website will be stored as long as the communication is ongoing.

Your data obtained through the newsletter subscription form will be stored until you unsubscribe.

Your data obtained when you purchase a product/service, will be kept as long as it is necessary for our services including but not limited to the maintenance of the customer relationship.

In general, we do not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected, unless in dispute resolution or if a longer retention period is required by law.

Non-personal information may be kept over time without limitation for statistical purposes.

Security and confidentiality

We undertake to maintain the confidentiality of your personal data and have taken security measures to prevent any possible loss, misuse or falsification of this personal data.

We take all reasonable measures to ensure the confidentiality of information communicated by the customer/client. However, the customer recognizes that the transmission of personal data over the Internet is never without risk. The customer/client therefore acknowledges and accepts that the damage that the customer/client would suffer as a result of the unlawful use of personal data by third parties who have not obtained permission to do so, can never be recovered from Satori bv.


We may collect anonymous or aggregate data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website through which you came to, or through which you leave, the website. This allows us to permanently optimize the website for users.

For more information, please see the cookie policy.

Links to other websites

Links included on the website are for informational purposes only. Despite careful content control, no liability is accepted either for the contents of external links or for compliance with a privacy policy identical to that defined herein. When accessing external links, it is best to read the privacy policy of the website in question.

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